Bursar (Cashier) Accepting Applications

Why the American University of Iraq—Baghdad?

Opening our doors in January of 2021, the new American University of Iraq—Baghdad (AUIB) began as a dream of influential individuals in Iraqi and United States business, industry, and government who want to see a world-class institution of higher learning established in the city, reminiscent of the days when Baghdad was an educational mecca and flourishing capital of the Muslim world. With a great library, palatial college buildings and student centers, state-of-the-art classrooms, laboratories, and athletic facilities, AUIB will be a beautiful campus attracting students, faculty, and staff from throughout the world. We invite you to join us in this exciting new venture.

This position will report directly to the Student Financial Services Officer.

Bursar (Cashier) responsibilities include:

• Overseeing day-to-day cash management
• Managing accounts payable and receivable
• Keeping organized books of tuition fees and files of receipts

Position Summary :

The Bursar (Cashier) is responsible for providing support in managing student accounts, financial aid, and scholarships within the Students Financial Services Subunit in the FAD’s Financial Accounting and Reporting Unit. The Bursar (Cashier) will work closely with the Students Financial Services Officer and other FAD team members to ensure accurate and compliant student financial services administration. This role requires excellent customer service, strong attention to detail, and the ability to handle multiple tasks efficiently. The Bursar (Cashier) will also work with Oracle PeopleSoft Campus Solutions SIS.

Job Location: AUIB Campus, Airport Road, Baghdad, Iraq.

Key Responsibilities:

1. Student Accounts Support

• Assist in managing student accounts using Oracle PeopleSoft Campus Solutions SIS, including tuition and fees assessment, billing, payment processing, and account reconciliation.
• Support timely and accurate communication with students regarding their account status, outstanding balances, and payment deadlines.
• Collaborate with other departments and the Students Financial Services Administrator to ensure the proper application of tuition discounts, waivers, and other adjustments to student accounts.

2. Financial Aid and Scholarships Support

Assist in administrating financial aid and scholarship programs using Oracle PeopleSoft Campus Solutions SIS, including application review, award determination, and disbursement processing.

Maintain accurate and up-to-date financial aid and scholarship awards records, ensuring compliance with university policies and applicable regulations.

Support the Student Financial Services Administrator in assisting and guiding students and their families regarding financial aid and scholarship opportunities, eligibility requirements, and application processes.

3. Customer Service and Support

Assist the Student Financial Services Administrator in serving as a point of contact for students and their families regarding student accounts, financial aid, and scholarships.

Respond to inquiries and resolve issues in a timely and professional manner, ensuring a high level of customer satisfaction.

Support the Student Financial Services Administrator in providing training and resources to students and their families on online financial services tools, including Oracle PeopleSoft Campus Solutions SIS.

4. Reporting and Compliance

Assist the Student Financial Services Administrator in preparing regular financial reports on student accounts, financial aid, and scholarships using Oracle PeopleSoft Campus Solutions SIS.

Support the maintenance of student financial services records in compliance with university policies, applicable accounting standards, and regulatory requirements.

5. Continuous Improvement

Identify opportunities for process improvement within the Student Financial Services Unit and work with the Administrator to implement changes.

As needed, participate in evaluating and implementing new financial systems and tools, including Oracle PeopleSoft Campus Solutions SIS.

Stay current on industry best practices and relevant regulations to ensure compliance and efficiency in student financial services administration processes.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is preferred.
• A minimum of 1 year of experience in student financial services, preferably in a higher education or non-profit organization.
• Experience with Oracle PeopleSoft Campus Solutions SIS and a strong understanding of student financial services processes, including student accounts, financial aid, and scholarship administration.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with financial software or ERP systems.
• Excellent attention to detail, organizational, and time management skills.
• Strong communication skills (both written and verbal) and interpersonal abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Commitment to providing exceptional customer service and support to students and their families.
• High proficiency in English, both written and spoken, is required.

Application Requirements for Positions at the American University of Iraq—Baghdad

To be considered for any role at the American University of Iraq—Baghdad (AUIB), applicants are required to submit the following documents:

1. Cover letter: This should detail how your skills and experience align with the specific requirements of the position you are applying for.
2. Resume/Curriculum Vitae: Please provide an up-to-date resume or CV.
3. Identification: A valid national ID or passport is required for the application process.

** Please note that applications missing any of these components will not be considered.

Shortlisted candidates:

If you are shortlisted for an interview, you will need to provide additional documentation:

1. Educational transcripts and certifications must be translated into English.
2. References: You must provide contact details for three references. These individuals should be those who have either worked with you or supervised your work.

We look forward to receiving your complete applications and appreciate your interest in joining our dynamic team at AUIB.

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